WHAT IS THE MINIMUM ORDER?
1 ITEM - You can order in multiples of 1 with no surcharge on any item. We keep the pricing simple without discount structures, to make it far easier to order.
WHAT IS THE PRODUCTION LEAD TIME?
4-6 WEEKS - We offer the fastest standard lead time in the industry. This can vary at peak production times.
CAN WE TRY ON SAMPLES?
YES - We can either arrange to have a kit fitting night where we visit your club and you try on kit (min 20 members to attend). Or we can send samples to you to try on (kit value to be covered via payapal and refunded on return) within an agreed time frame . Samples must be returned on the agreed date otherwise a 20% surcharge of the value will be taken from the deposit.
WHAT IS THE DELIVERY COST?
FREE - for all individual member orders over £100. The delivery charge is £4.99 per member order under £100. Please ring us to discuss your requirements especially if your order is urgent.
DO YOU CHARGE FOR DESIGN ARTWORK OR CHANGES?
NO! We don't charge for design, artwork setup or design changes.
CAN YOU DESIGN OUR KIT?
YES - We can design or replicate your current kit... FOR FREE!
CAN MEMBERS PAY INDIVIDUALLY FOR THEIR ORDERS?
YES! We can set up a club shop free of charge, where members can order and pay.
WHERE WILL THE KIT BE DELIVERED?
We have 3 ways to deliver your kit to you and your team
1. Deliver the whole kit to one address in the UK (delivery is £4.99 per member order, or free* if they order over £100).
2. Deliver the kit to one address in the UK, but each team member order is bagged individually**
3. Deliver the kit to each team members address**
Additional charges apply**
For overseas addresses please contact to discuss.
I'VE ORDERED THE WRONG SIZE, CAN I RETURN?
NO - unfortunately custom clothing is made to order, so please make sure you have ordered the right size. If you have ordered incorrectly we advise you try selling the item within your club or team.
CAN I CANCEL MY ORDER ONCE PLACED.
YES - If the order window is still open.
NO - If the order window has closed and the order is on production.
I SIGNED OFF THE ARTWORK AND HAVE NOW SPOTTED A MISTAKE, CAN I CHANGE?
YES- IF THE ORDER HASN'T BEEN PLACED.
NO - IF ORDER PLACED AND IN PRODUCTION.
We advise that you get at least 2 people within your club or team to check the artwork. Mistakes happen and it is the responsibility of the team, club or individual to confirm and sign off the artwork as being 100% correct.
OUR CLUB ISN'T IN THE UK, CAN I ORDER?
YES - We ship worldwide, please contact us to discuss.